Rooli Account Security and Verification
This profile focuses on Rooli account security and identity verification. It also notes how checks relate to deposits and withdrawals. For the casino’s published account and payment context, see https://rooli-casino.eu.com/.
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Identity verification is required before withdrawal, and the stated review period begins once all requested documents have been provided. The requirements below distinguish account checks from payment activity rules.
The table summarizes the account requirements and verification timing, including the minimum age and the one-account rule.
| Requirement | Detail |
|---|---|
| Verification before withdrawal | Required |
| Verification review period | Up to 30 working days after all requested documents are provided |
| Minimum age | At least 18 years old or the higher minimum legal age in the player’s jurisdiction |
| Personal accounts | One account per individual |
Documents that may be requested for identity and account checks include:
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- Passport or other identification paper
- Government-issued photo ID
- Proof of address
- Proof of payment method
- Proof of source of funds or source of wealth
- Additional documentation on request
The following table brings together the listed account-security and data-handling details.
| Area | Detail |
|---|---|
| Two-factor authentication | Available |
| Encryption | 128-bit Secure Socket Layer encryption |
| Encryption | PGP protocol |
| Data controller | Novatrix SRL |
| Data retention | 5 years due to AML regulations |
| GDPR compliance | Stated as compliant |
The listed international-transfer safeguards identify two bases for transfers and the condition associated with each.
| Safeguard | Transfer condition |
|---|---|
| Standard Contractual Clauses | Clauses approved by the European Commission |
| Adequacy standard | Transfer to countries deemed to have an adequate data-protection standard |
The cookie categories listed for the service are:
- Required (Essential) Cookies
- Functional Cookies
- Advertising and Marketing Cookies
The payment-related table separates account checks from the rules that apply when depositing and later withdrawing funds.
| Payment or account detail | Requirement |
|---|---|
| Deposit account ownership | Deposits must come from a payment account registered in the player’s own name |
| Minimum deposit | 20 EUR |
| Deposit wagering before withdrawal | The deposited amount must be wagered three times before withdrawal |
| Multiple deposits without gameplay | The combined deposit total must be wagered |
Data-subject requests can be directed to DPO@novatrixsrl.net. Customer support is available 24/7 by email, live chat, and support form; the support email is support@rooli.com.